Dock Operations
The floor Carriers Drivers Sign in

For terminal operations

Every truck on the dock,
on one screen.

Dock Operations is where a trip goes from the guard shack to the door and out again — driver check-in, carrier vetting, door assignment, forklift moves, and a message to the driver at every step. No clipboard, no radio guessing, no “which door was that?”.

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The dock board: trucks waiting in the queue and trucks on doors

Sample data · no customer records

Check in a driver

Trip, carrier, driver and trailer captured once, at the gate.

Assign a door

Drag the trip onto a door. The floor sees it immediately.

Track the load

Forklift operator, start and finish, pallets on and off.

Tell the driver

Text and email at check-in, door assignment and departure.

Before the trailer moves

Know who you just let onto the yard.

Type the USDOT at check-in and the carrier is looked up against the federal register while the driver is still at the window — operating status, authority and out-of-service, with the answer on screen in seconds. A carrier that fails does not get checked in.

  • Blocked carriers and do-not-use flags stop the check-in, with a reason.
  • A supervisor can override when the paperwork is in hand — and the override is recorded.
  • Results are cached, so the same carrier back tomorrow does not wait again.
Two carrier checks side by side: one cleared to check in, one blocked as FMCSA-flagged for being out of service and not authorized

Sample data · no customer records

While the truck is here

The driver is told where to go.

Every status change can send the driver a text and the carrier an email — checked in, door assigned, loaded, clear to leave. The yard stops being a phone queue.

  • Door numbers and instructions go out the moment the door is assigned.
  • Carrier offices get the same picture without calling dispatch.
  • Every message sent is kept, so there is a record of what the driver was told.
Messages sent to a driver: door assignment and clear to depart

Sample data · no customer records

On the floor

Built by the people who work the dock.

Dock Operations is built by RT Express and runs every day at our terminals. The screens are the ones the clerks asked for: big trip numbers, a door grid you can read across the room, and a phone view for whoever is out on the floor.

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